The following Service Standards represent service categories funded under the Ryan White HIV/AIDS Program (RWHAP) Part A grant awarded to the City of Newark's Ryan White Unit [also known as the Recipient’s Office]. The intention is for the Service Standards to ensure uniform quality of all Part A services in the Newark EMA, regardless of the location where a person accesses services. Service Standards establish a minimum benchmark by which services are monitored, and subrecipient contracts are developed. If a standard is not met, subrecipients are expected to implement a plan to meet the standard promptly.
Updates or revisions will be made to these service standards at least once per year. The primary goal of this process is to maintain the integrity and quality of all Part A services offered in the Newark EMA while clearly following the guidance of HRSA Policy Clarification Notices (PCN) to meet the most current definition of service categories under Ryan White Part A, the Part A and B National Monitoring Standards, the U.S. Department of Health and Human Services (HHS) care and treatment guidelines, state and local regulations and licensure requirements, or other emerging evidence-based best practices.
Universal Standards
Elements addressed in the Universal Standards apply to all service categories and are “separate” from service-specific standards. Universal Standards are critical to the service delivery within the EMA and their applicability cannot be over-emphasized.
Universal Service Standards.NF. Final FY20-21
Service Category Specific Standards
Service Category specific Service Standards are designed for core medical and supportive service categories that receive Ryan White Part A funding in the counties of Union, Essex, Morris, Sussex and Warren.
Core Services
Outpatient/ Ambulatory Health Services | Outpatient Ambulatory Health Services |
| Oral Health Care | Oral Health Standard of Care |
| Early Intervention Services (EIS) | Early Intervention Service Standard |
| Substance Abuse Services – Outpatient | Substance Abuse Outpatient Care Service Standard |
| Mental Health Services | Mental Health Service Standard |
| Medical Case Management, including treatment adherence | Medical Case Management Service Standard |
| Health Insurance Premium & Cost Sharing Assistance | HIPCA Service Standards |
| Medical nutrition therapy | Medical Nutrition Therapy Service Standards |
Support Services
| Emergency Financial Assistance | Emergency Financial Assistance |
| Food Bank/Home Delivered Meals | Food Bank-Home Delivered Meals Service Standard |
| Housing | Housing Service Standard |
| Medical Transportation | Medical Transportation Service Standard |
| Non-Medical Case Management Services | Non-Medical Case Management |
| Other Professional Services | Other Professional Services Service Standard |
| Psychosocial Support Services | Psychosocial Support Service Standard |
| Substance Abuse Services (Residential) | Substance Abuse Service Standard (Residential) |
These Service Standards are living documents subject to revisions as new information, requirements, and/or guidance is provided. Comments regarding these documents or considerations for future revisions should be directed in writing to the following:
Newark EMA HIV Health Services Planning Council – Office of Planning Council Support
United Way of Greater Union County
33 West Grand Street Elizabeth, NJ 07202
Phone: (908) 353-7171 Ext. 109; Fax: (908) 353-6310
E-Mail: Tania.Guaman@uwguc.org
Last Updated on 1/15/2021