Service Standards

The following Service Standards represent service categories funded by the Ryan White HIV/AIDS Program (RWHAP) Part A grant in the Newark EMA comprised of the counties of Essex, Union, Morris, Sussex and Warren. This grant is awarded to the City of Newark's Ryan White Unit [also known as the Recipient’s Office]. The intention is for the Service Standards to ensure uniform quality of all Part A services in the Newark EMA, regardless of the location where a person accesses services. Service Standards establish a minimum benchmark by which services are monitored, and subrecipient contracts are developed. If a standard is not met, subrecipients are expected to implement a plan to meet the standard promptly.

Updates or revisions will be made to these service standards at least once per year. The primary goal of this process is to maintain the integrity and quality of all Part A services offered in the Newark EMA while clearly following the guidance of HRSA Policy Clarification Notices (PCN) to meet the most current definition of service categories under Ryan White Part A, the Part A and B National Monitoring Standards, the U.S. Department of Health and Human Services (HHS) care and treatment guidelines, state and local regulations and licensure requirements, or other emerging evidence-based best practices. 

Universal Standards

Elements addressed in the Universal Standards apply to all service categories and are “separate” from service-specific standards. Universal Standards are critical to the service delivery within the EMA and their applicability cannot be over-emphasized.

Universal Service Standards(Rev. 05.19.21)

Service Category Specific Standards

Service Category specific Service Standards are designed for core medical and supportive service categories that receive Ryan White Part A funding in the Newark Eligible Metropolitan Area  (EMA).


Medical Case Management, including treatment adherence (Rev. 06.16.21)

Outpatient Ambulatory Health Services(Rev. 08/18/21)

Early Intervention Services  (Rev. 05.19.21)

Mental Health (Rev. 04.21.21) 

Substance Use Outpatient Care Services (Rev. 03.17.21)

Health Insurance Premium and Cost Sharing Assistance (Rev. 03.17.21)

Oral Health Care (Rev. 07.21.21)

Medical Nutrition Therapy


Housing Services (Rev. 08/18/21)

Medical Transportation Services  (Rev. 05.19.21)

Non-Medical Case Management

Emergency Financial Assistance (Rev. 08/18/21)

Substance Use Service (Residential) (Rev. 03.17.21) 

Food Bank-Home Delivered Meals (Rev. 04.21.21)

Other Professional Services (Rev. 2.17.21)

Psychosocial Support

These Service Standards are living documents subject to revisions as new information, requirements, and/or guidance is provided. Comments regarding these documents or considerations for future revisions should be directed in writing to the following:

Newark EMA HIV Health Services Planning Council 

Office of Planning Council Support - United Way of Greater Union County

33 West Grand Street  Elizabeth, NJ 07202

Phone: (908) 353-7171 Ext. 109; Fax: (908) 353-6310


Last Updated on 08-11-21